Behind the receipt number

USCIS Service Centers and the National Benefits Center

Your case is worked at a facility you will never visit, named on notices you may not have read. Here is the map — and what each published queue is actually measuring. Data: September 17, 2026.

USCIS published data · September 17, 2026 · refreshed monthly

Grid of the facility types with what they handle
Named centers and queues as they appear in today's published tables.

The four kinds of facility

Service centers are the mail-adjudication workhorses: petition forms reviewed on paper and screens, no interviews. In today's published processing tables their combined work is reported under a Service Centers heading rather than per legacy facility — so the I-140 range (3–6.5 mo for EB-2 advanced degree, for example) is one queue, not five. Notices and receipt-number prefixes may still name specific facilities like the Texas, Nebraska, Vermont or California centers that many applicants still search for by name; those names describe where a file sits, while the published ranges describe how fast that kind of work is moving.

The National Benefits Center (NBC) is the family-cases hub: most I-130 petitions appear there in the current tables, with the immediate-relative window at 53–58 mo. The Eastern Forms Center (EFC) is a newer forms facility appearing on recent receipts. And field offices — 90 of them — own every interview form: I-485 and N-400 cases are decided in person, which is why those waits publish office by office instead of as one national number.

What the queues say right now

Center-level published windows (September 17, 2026)
Category Office / queue Published 80% window vs previous release Inquire after
Permanent resident for spouse or child under 21National Benefits Center52–56.5 mo+1 moFebruary 08, 2022
U.S. citizen for spouse, parent or child under 21 (immediate relative)National Benefits Center53–58 mo+1.5 moDecember 28, 2021
Permanent resident for spouse or child under 21Service Centersup to 49.5 mo+1 moSeptember 10, 2022
U.S. citizen for spouse, parent or child under 21 (immediate relative)Service Centers25.5–34 mo+2.5 moDecember 23, 2023
EB-1 · Extraordinary abilityService Centers32.5–35.5 mo+1 moNovember 07, 2023
EB-1 · Outstanding professor or researcherService Centers15–18.5 mo-0.5 moApril 10, 2025
EB-1 · Multinational executive or managerService Centers27.5–29.5 mo+0.5 moMay 02, 2024
(c)(9) · Pending I-485 adjustmentNational Benefits Center12–16.5 mo+1.5 moJune 11, 2025
(c)(26) · H-4 spouse of H-1BService Centers17.5–19 mo+0.5 moMarch 18, 2025
(c)(9) · Pending I-485 adjustmentService Centers12.5–16 mo+0.5 moJune 22, 2025
Re-entry permit / refugee travel documentService Centers16.5–21.5 mo+0.5 moJanuary 08, 2025
Advance paroleService Centers26.5–34 mo+4.5 moDecember 25, 2023

Why this matters for reading any wait

The facility a case sits at changes which number applies to it — a pending-I-485 work permit shows a Service Centers row (12.5–16 mo for (c)(9)) while the underlying I-485 shows a field-office range, and both are correct for the same person in the same month. When a forum post says “my I-130 took X months,” the only useful follow-up is: at which queue? This site labels every range with its queue for exactly that reason, and the wait estimator keeps the queues straight for your case.

Frequently asked questions

Why does my notice say a service center but the tables here show "Service Centers"?

Today's published processing tables report most service-center adjudication under a combined Service Centers heading (plus named centers like the National Benefits Center), while notices and receipt numbers still name specific facilities. Both are real; they just answer different questions.

Where is my case actually being worked?

The three-letter prefix of your receipt number and your notices tell you which facility owns the file. The published ranges tell you how fast that type of work is moving — that is what this site tracks.

Does contacting my service center speed up the case?

No — the useful lever is a case inquiry once your receipt date passes the published inquiry date, or a service request through the official channels. Speed otherwise comes from the queue itself.